FAQ
Frequently Asked Questions
Everything you need to know before purchasing from Universal Furniture.
Do you provide customized furniture?
Yes. We specialize in customized furniture based on your requirements, dimensions, materials, and design preferences.
Can I share a Pinterest or reference design?
Absolutely. You can share your inspiration images, Pinterest references, or preferred designs and our team will assist you.
How long does delivery take?
Delivery timelines depend on product type and customization requirements. Standard orders usually take 2–7 business days after dispatch while custom orders may require additional time.
Do you deliver across Bengaluru?
Yes. We provide delivery services across Bengaluru and selected surrounding areas.
Do you offer installation services?
Yes. Installation services may be provided for selected products and custom furniture orders.
Can I return a product?
Eligible products may qualify for returns based on our Return Policy. Customized products may have different conditions.
Are refunds available?
We currently do not offer monetary refunds. Eligible requests may be reviewed for exchange, replacement, or store credit.
Can I visit your showroom?
Yes. Customers are welcome to visit our showroom and explore products before purchasing.