Terms of service
Last updated: May 22, 2026
Welcome to Universal Furniture. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.
General
Universal Furniture operates this website and provides products and services related to furniture manufacturing, customization, and interior solutions.
We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice.
By continuing to use our website, you accept any modifications made.
Products and Services
We strive to ensure that product descriptions, pricing, images, and specifications are accurate. However:
• Colors may appear slightly different due to device display settings
• Handmade and customized furniture may have slight variations
• Measurements may vary slightly due to manufacturing tolerances
• Product images are for representation purposes and may differ slightly from the final product
Universal Furniture reserves the right to modify or discontinue products without notice.
Custom Orders
Customized furniture orders are made according to customer requirements.
For custom orders:
• Design details must be confirmed before production begins
• Changes after production starts may not be possible
• Timelines may vary depending on customization requirements
• Advance payments for custom orders may be required
Customers are responsible for reviewing and approving all customization details before confirmation.
Pricing and Payments
All prices displayed are subject to change without prior notice.
We reserve the right to refuse or cancel orders due to:
• Incorrect pricing
• Technical errors
• Product availability issues
• Suspected fraudulent activity
In such cases, any applicable payment will be refunded.
Delivery and Installation
Delivery timelines are estimates and may vary depending on manufacturing schedules, logistics, weather, or unforeseen circumstances.
Installation services, where applicable, will be scheduled separately.
Please refer to our Shipping Policy for more information.
Cancellations and Refunds
Order cancellations may be requested before production or dispatch begins.
Customized products may not be eligible for cancellation or refunds once production has started.
Refund timelines, if approved, may vary depending on payment methods and processing time.
User Conduct
By using our website, you agree not to:
• Use the website for unlawful purposes
• Attempt unauthorized access to systems or data
• Upload harmful content or malicious software
• Interfere with website operation
Violation of these conditions may result in restricted access.
Intellectual Property
All website content including text, logos, graphics, images, designs, and content belongs to Universal Furniture unless otherwise stated.
Content may not be copied, reproduced, distributed, or used without written permission.
Limitation of Liability
Universal Furniture shall not be responsible for indirect, incidental, special, or consequential damages arising from use of products or services.
Our liability shall be limited to the amount paid for the purchased product or service.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Bengaluru, Karnataka courts.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact:
Universal Furniture
Email: universalfurnitureshop@gmail.com
Address: Ayyappa Nagar, Krishnarajapuram, Bengaluru, Karnataka 560036, India