Shipping policy

Last updated: May 22, 2026

Thank you for shopping with Universal Furniture. We are committed to delivering your furniture safely and efficiently. Please read our shipping policy carefully.

Order Processing

All orders are processed after confirmation of payment and order details. Customized furniture orders may require additional processing time depending on design requirements, materials, and customization requests.

Estimated processing times:

• Ready-made products: 2–5 business days
• Customized furniture: 7–21 business days

Customers will be informed if any delays occur.

Delivery Areas

Universal Furniture currently provides delivery services across Bengaluru and selected surrounding areas. Delivery availability for locations outside Bengaluru may vary.

Please contact us before placing an order for locations outside our service area.

Delivery Timeline

Estimated delivery timelines:

• Bengaluru orders: 2–7 business days after dispatch
• Customized furniture: Based on design and manufacturing timeline
• Large interior projects: Timelines communicated separately

Delivery times are estimates and may vary due to weather conditions, logistics delays, traffic conditions, festivals, or unforeseen circumstances.

Delivery Charges

Delivery charges may vary depending on:

• Delivery location
• Product size and weight
• Floor access and installation requirements

Any applicable delivery charges will be communicated during order confirmation.

Inspection Upon Delivery

Customers are requested to inspect products at the time of delivery.

If you notice:

• Damage during transit
• Missing products
• Incorrect items

Please notify us immediately upon delivery or contact us within 24 hours.

Installation

Installation services may be provided for selected products and customized furniture orders.

Installation timelines may vary based on product type and scheduling availability.

Delays

While we strive to ensure timely deliveries, Universal Furniture shall not be held responsible for delays caused by:

• Natural disasters
• Transportation disruptions
• Government restrictions
• Supplier delays
• Events beyond our reasonable control

Contact Us

For questions regarding shipping or delivery:

Universal Furniture
Email: universalfurnitureshop@gmail.com
Location: Ayyappa Nagar, Krishnarajapuram, Bengaluru, Karnataka 560036, India